Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. But upon return your product, you may be subject to a 10% restocking fee depending on condition.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with label, and in its original packaging. You’ll also need the receipt or proof of purchase as well as a reason for return.

Covid 19 Return Local Delivery Rule

All returns once requested and approved will be picked up by a sales person at your business if you are within the local delivery region unless otherwise stated.

To start a return, you can contact us at snkwebs@gmail.com or via phone. Please allow us 48 hours after refund has been requested to process and review your request. If your return request is accepted, we will either send someone to collect the item or you can drop it off to our store. If your product was shipped via postal service then return shipping will have to be paid by you the customer and once we have received the item it will be processed and evaluated. Refund will take 48 hours to process after receiving the product.

You can always contact us for any return question at snkwebs@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Received wrong part/product                                                                                If in the event, the wrong product was sent you via delivery either in person or through postal service, please notify us a restocking fee will not be charged for any exchanges.   

Exceptions / non-returnable items
We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.